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FaceTime is a great invention from Apple, but then it has to work! Although 9 times out of 10 there are no problems, it sometimes happens that you cannot get started with the app. Fortunately, there are ways to fix FaceTime again.
FaceTime makes it very easy to make video calls between different Apple devices. Still, sometimes things can go wrong. That is why we have collected some useful tips for you that you can try to solve any problems.
FaceTime: Fixing issues
You’ve probably been asked if you’ve already tried turning the device on and off when a problem occurs. This can also be the solution in this case. To turn off FaceTime, you need to Settings open on your iPhone or iPad. Then select FaceTime and make sure the green switch is next to it FaceTime turns gray. Turn the gray switch back on and wait a few seconds for it to reactivate. If this does not work, you can also try switching your iPhone or iPad on and off.
If you’re still having issues, it may be your network settings. Open the Settings back on your iPhone or iPad and press Wi-Fi. Choose the Wi-Fi network you are connected to and choose Forget this network. Then try to connect to the network again. You will need the WiFi password again for this. If you are unable to connect, there may be something wrong with your internet connection.
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Reset iPhone or iPad
If you are still unable to use FaceTime, it is an option to completely reset your iPhone or iPad. Before you do this, it is smart to make a backup. To reset your Apple device, go to the Settings and press General. You will find it at the very bottom Transfer or reset iPhone. On an iPad it is, of course Transfer or reset iPad.
Then choose Reset and Restore all settings. This option does not delete any data or photos. Still, it is wise to make a backup beforehand, because you never know!
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