Internet comparator Breedbandwinkel.nl is opening ninety Service Points in shopping streets in the Netherlands. Since this month, customers are welcome for personal internet and TV advice in collaboration with telecom shops Welcom and Telecombination.
Since the start in 2003, Breedbandwinkel has been active in the field of internet, TV and telephony. During this period, millions of visitors were provided with a fair comparison and more than 500,000 satisfied customers were connected. Just before the busy shopping season, visitors to Breedbandwinkel.nl can, based on the postcode check, immediately view the route to the nearest Service Point or schedule an appointment without obligation. During the consultation, the most suitable subscription is looked at together with the customer.
Breedbandwinkel.nl
The affiliated Service Points want to distinguish themselves with professional independent advice and high-quality service. The telecom shops are mainly located in the smaller cities and larger villages and are therefore close to the customer. Peter van Wezel, founder of Breedbandwinkel.nl: “For years we have been trying to keep the threshold for our visitors as low as possible with, for example, a free 0800 number for advice. We notice that providers want less and less personal contact with the customer, we are jumping here by moving closer to the customer.”
Telecombination and Welcom’s telecom shops offer more than just internet & TV advice. It is also possible to immediately look at all customer benefits in the household in combination with a mobile subscription, a new smartphone, SIM-only or telephone repair.
Eefje Jansen, Director Retail at Yielder Group: “Our organizations have been working closely together for years, so it is a logical step to further deepen our cooperation and let the customer benefit even more from our strengths. We have the broadest internet and TV portfolio of the market and thus offer every customer a suitable solution with independent advice. We add personal contact and service to this from the store. Both before and after the purchase, you can always visit our stores with an accessible threshold. This makes us a proud extension of Breedbandwinkel.nl!”
“We had been toying with the idea for a long time, but it was difficult to make this as transparent as possible for consumers. By integrating each other’s software, we can guarantee at all Service Points that customers can benefit from all Broadband Shops both online and offline. nl benefits, such as our internet guarantee, cashbacks and the lowest price guarantee,” continues van Wezel.
