No wifi in the attic? Ziggo Wifi Assistant investigates the quality of WiFi at home. The app identifies problem areas and provides tips for improvement.
Improve
With the help of measurements you take, the app creates a map of the house and shows in which corners the WiFi signal is bad and where it is best to sit with the tablet or laptop. The app also provides possible solutions and tips to improve the signal. You need an active WiFi connection to use the app. The app works with any WiFi signal, so a Ziggo subscription is not necessary. The assistant uses augmented reality (AR). In good Dutch ‘added reality’. This means that you can see the result of the measurements in the room where you are located via the camera of the smartphone.
Download App
The Ziggo Wifi Assistant is available for iPhone/iPad and Android devices:
- Ziggo Wifi Assistant – Android device
- Ziggo Wifi Assistant – iPhone/iPad
Measuring WiFi quality
Measure the quality of the WiFi connection like this:
- Open the app.
- Read the terms and conditions and agree.
- Tap on I agree.
- Tap on Further.
- Tap on Start.
- The app wants to request your location. Tap on Location permission > Allow when using the app or When using app.
- Follow the explanation. The explanation is with written and spoken text.
- Tap on Continue when a step has been completed.
- The app asks for access to the camera. Tap on Camera permission > To allow or OK.
- The next steps are already explained. Tap on Continue.
- Walk to the modem and tap the plus button.
- Give the measuring point a name. Type the name in the appropriate box.
- Tap on OK (Android) or Done (iPhone).
- Tap on Continue.
- Walk to another place in the house for the next measurement and tap the plus sign.
- Give this measurement point a name and tap OK/Done.
- Tap on Continue.
- Repeat the previous steps in different places in the house. Finished? Then tap Finished.
- The app will ask if you are using another Wi-Fi network. Tap on new.
- Tap on View results.
- Tap on Continue.
- Tap on Resume > Average WiFi Score to check the status of the connection.
- Tap on Highest WiFi Score to see where it is best to sit with your laptop. Usually this is close to the modem.
- Tap on Lowest WiFi Score to see where the connection is worst.
- Tap on Tips & Help if you want to improve the connection and follow the instructions.