Netflix error code nw-2-5: this is the solution you are looking for

Not everything has to be a dream come true, even with a handy streaming service like Netflix. We tell you what you can do with a number of specific and common error codes. This time helping you with code ‘NW-2-5’. You have to do this in Netflix on different devices.

Netflix code NW-2-5

Error codes are nothing new, as there are many services that work with codes to refer to a technical problem. It is an easy reference method. NW-2-5 is one of the Netflix codes that users see the most, just not on phones, but on the following devices:

• Smart TVs
• Set-top boxes or media streamers
• Play Station 3 and 4
• Xbox 360 and One
• Blu-ray players

As you can see, there are a whole range of different devices, and yet they have one big problem: they can’t reach Netflix due to a network connection error. We explain simple steps for each device to help you get rid of this code. Follow those steps in chronological order and check if the code is gone after each step

smart TV

Netflix is ​​a very popular app on smart TVs. Every TV brand wants a Netflix app on its device and remote control. Here’s how to fix the NW-2-5 error code:

1. If you’re using a public Wi-Fi network, first ask the responsible Netflix is ​​not blocked. In the case of mobile internet, check the signal quality: do you have a good 4G or 5G connection?
2. Check if you are successfully connected to the internet in the settings. Otherwise, connect to the internet. If other apps aren’t working either, that’s a sign that you’re not connected.
3. Restart your smart TV.
4. Restart your router.
5. Ensure better coverage of your WiFi network. Place your router centrally and possibly expand your network with powerline adapters or WiFi repeaters.
6. Ask your internet provider for advice, because this way you know for sure whether your router is working properly.

Set-top boxes or media streamers

Many TV and internet service providers have built the Netflix app directly into their decoder. Furthermore, many media streamers offer support for the popular streaming service. Here’s how to fix the NW-2-5 error:

1. If you’re using a public Wi-Fi network, first ask the responsible Netflix is ​​not blocked. In the case of mobile internet, check the signal quality: do you have a good 4G or 5G connection?
2. Check if you are successfully connected to the internet in the settings. Otherwise, connect to the internet. If other apps aren’t working either, that’s a sign that you’re not connected.
3. Restart your device.
4. Restart your router.
5. Ensure better coverage of your WiFi network. Place your router centrally and possibly expand your network with powerline adapters or WiFi repeaters.
6. Ask your internet provider for advice, because this way you know for sure whether your router is working properly.

Playstation 3, 4 and 5

You cannot watch movies via DVD or Blu-ray on the PS3 and PS4, but you will also find the Netflix app. This is what you do with the NW-2-5 error code:

1. If you’re using a public Wi-Fi network, first ask the responsible Netflix is ​​not blocked. In the case of mobile internet, check the signal quality: do you have a good 4G or 5G connection?
2. Check if you are successfully connected to the internet in the network settings. Run a test and connect to the internet.
3. Restart your device.
4. Check your network settings. Set IP address, DNS and MTU to ‘Automatic’. Select ‘Do not use’ for Proxy server and ‘Do not specify’ for DHCP host. You can also perform a connection test in the network settings.
5. Restart your router.
6. Ensure better coverage of your WiFi network. Place your router centrally and possibly expand your network with powerline adapters or WiFi repeaters.
7. Ask your internet provider for advice, because this way you know for sure whether your router is working properly.

Xbox 360, One and Series X/S

You can also simply enjoy your favorite movies and series on Microsoft’s game consoles, for example when you want to rest from a round of alien shooting in Halo. This is what you do with the NW-2-5 error code:

1. If you’re using a public Wi-Fi network, first ask the responsible Netflix is ​​not blocked. In the case of mobile internet, check the signal quality: do you have a good 4G or 5G connection?
2. Check if you are successfully connected to the internet in the network settings. Run a test and connect to the internet.
3. Check your network settings. Set DNS to ‘Automatic’, choose your network and then ‘Configure network’.
4. Restart your device (Xbox 360 only).
5. Restart your router.
6. Ensure better coverage of your WiFi network. Place your router centrally and possibly expand your network with powerline adapters or WiFi repeaters.
7. Ask your internet provider for advice, because this way you know for sure whether your router is working properly.

Blu-ray players

Blu-ray players are losing popularity because of streaming services, but that doesn’t mean you don’t have physical movies and series in your house anymore. Of course you still want to be able to play it. For everything else, you can now use apps from streaming services on many Blu-ray players. If you see the NW-2-5 code, you can do this:

1. If you’re using a public Wi-Fi network, first ask the responsible Netflix is ​​not blocked. In the case of mobile internet, check the signal quality: do you have a good 4G or 5G connection?
2. Check if you are successfully connected to the internet in the settings. Otherwise, connect to the internet. If other apps aren’t working either, that’s a sign that you’re not connected.
3. Restart your Blu-ray player.
4. Restart your router.
5. Ensure better coverage of your WiFi network. Place your router centrally and possibly expand your network with powerline adapters or WiFi repeaters.
6. Ask your internet provider for advice, because this way you know for sure whether your router is working properly.

More help for Netflix

Do you suffer from error codes on Netflix? Perhaps you are experiencing a different error code or a problem? In that case, we can certainly help you further here.

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