Post in Message box on MyGovernment

The government is increasingly communicating digitally. In the long run, everyone should be able to receive all letters from the government digitally. From a letter from the tax authorities, the municipality, the water board or the UWV to messages about your state pension, passport grant or a reminder for the MOT inspection of the car. All these messages end up in the digital letterbox of the government: the Message Box. It can be found at MyGovernment.nl or in a dedicated app. Have you not used MijnGovernment before? First read the article ‘How does MijnGovernment work?’

If there is a new message in the Message Box, you will receive an e-mail about it at the e-mail address you provided. Note: this email never contains a link. Always go to MijnOverheid.nl to read the message. Do this as follows:

• surf to https://mijn.overheid.nl/
• click on Log in with DigiD.
• Choose whether you want to log in with the DigiD app or with the username and password, and log in.
• Often there is a list of new organizations that can send digital messages. If necessary, put a check mark in front of the organizations from which you want to receive digital messages (note: you will no longer receive paper mail from these organizations). click on Save.
• An overview appears. Here is a list of the most recent posts. click on To your Message Box to see all mail.
• Click on a message to read it.
• An organization often sends an attachment. It can be found under ‘Attachment(s)’. Click the title of the attachment and open the document or save it to your computer. The document does not open? Then the Adobe Reader program is required.
• If necessary, move a read letter to the archive. To do this, open the letter and click Move to archive.
• Done reading the (new) post? Click on the top right Log out.

Is there a new message, but you have not received a notification about it? Check if this option is set correctly.

• click on Institutions.
• Check the email address under ‘Email address’. Is the address incorrect or would you rather use a different e-mail address? Adjust this like this:
  • click on Use a different email address.
  • Enter the email address to which the notification should be sent.
  • click on save.
• Under ‘Notifications’, make sure the options below are set to ‘On’. If not, click on from so that the slider turns green.
  • ‘Notification of a new message in the Message box’
  • ‘Message box reminders of unread messages’
  • ‘Notification of a status change in Pending cases’
• click on save.
• Finished? click on Log out.

Need help activating the Message Box? Go to the website of the tax authorities For more information.

Adjust the list of government agencies from which you want to receive digital mail yourself on the MijnOverheid website:

• click on Institutions.
• Under ‘Organizations Message Box’ there are several categories. For example ‘National organizations’ and ‘Municipalities’. Click on a category.
• There is a check mark next to every government organization from which you receive digital mail. Prefer no digital mail from a government organization (and therefore only paper mail)? Uncheck it by clicking on the government organization. You cannot remove the check mark at ‘Belastingdienst’. If you still want paper mail, please contact the Helpdesk Digital Post.
• Click on . at the bottom save.