Deleted emails are usually not completely gone. Search the mail program and find lost mails.
Rescue Deleted Emails
Don’t give up immediately if you threw away an email and later regret it. Mails that have been deleted with a click/tap on ‘Delete’ or with a press on ‘Delete’ can usually still be saved. In every mail program, deleted mails end up in a kind of trash can: the Deleted Items folder. If you have accidentally deleted an email, there is a good chance that the message is still in that folder.
Mail (Windows 10)
Restore deleted e-mails in the Mail program in this way:
- Open the Windows 10 Mail program.
- If necessary, click under ‘Accounts’ on the mail account from which you want to see the deleted messages.
- Click under ‘Folders’ on More.
- Click on the drop-down menu Garbage can.
- Look up the email.
- Drag the mail back to the Inbox.
Office Outlook
Restore deleted emails in the Office program Outlook like this:
- Open the Outlook program.
- Click on the right account on the left Deleted items.
- Look up the email.
- Drag the mail back to the Inbox.
Email (Mac)
Restore deleted emails in the Mail program on a Mac computer like this:
- Open Mail.
- Click on the right account on the left trash can.
- Look up the email.
- Drag the mail back to the Incoming folder.
Gmail (PC)
Gmail keeps deleted items for 30 days. You can restore a deleted email within that time.
- Go to gmail.com.
- Click in the left row, which also contains Inbox, on Garbage can.
- Look up the email.
- Drag the mail to the Inbox folder.
Outlook.com
Outlook.com keeps deleted items for 30 days. You can restore a deleted email within that time.
- Click on the left Deleted items or on Deleted items.
- Look up the email.
- Drag the mail back to the Inbox folder.
Gmail app
Gmail keeps deleted items for 30 days. You can restore a deleted email within that time.
- Open the Gmail app.
- Tap the hamburger menu. That’s the icon with the three bars.
- Tap on Garbage can.
- Long tap on the mail you want to keep.
- A check mark appears in front of it to indicate that the mail has been selected. Tap the three dots at the top right.
- Tap on Move to.
- Tap the folder where you want to put the mail, for example inbox.
Mail app on iPhone and iPad
The Mail app is standard on iPhone and iPad. Find a deleted mail in this app like this:
- Open the Mail app.
- Tap the arrow at the top left to open a folder overview of the mailbox. This text is not the same for everyone. For example, it could be “Mailboxes” or “Gmail.”
- Tap on trash can.
- Swipe from right to left (a small area) on the message you want to restore.
- Tap the gray button More.
- Tap on move message.
- Tap the folder where you want to put the mail, for example Incoming.