If you own an Apple Watch with LTE functionality, you can configure a mobile network on the smart watch. For this, Apple uses multisim and an eSIM. You must transfer these when you buy a new Apple Watch or when you pair an existing Apple Watch with a new iPhone.
It is important to follow a step-by-step plan, otherwise the eSIM will no longer work and you will have to ask your provider for help. By following the correct steps, you can transfer the eSIM from one Apple Watch to another or ensure that it continues to work with a new iPhone.
Transferring multisim, a difficult task
If you use Multisim on your Apple Watch, it works fine until you want to use a new Apple Watch or activate a new iPhone. Unfortunately, it is a difficult job to transfer multisim and you can only do this by first to cancel your subscription and then to close again. You should do this in the following situations:
- Purchasing a new Apple Watch
- Using an Old Apple Watch on a New iPhone
- Using a New Apple Watch on a New iPhone
It is important that you perform these steps before setting up a new Apple Watch or iPhone. You should also do this if you want to pair your current Apple Watch with a new iPhone.
Transfer Apple Watch eSIM
- Open the Watch app on your iPhone
- Go to ‘My Watch’
- Tap on ‘Mobile Network’
- Tap the i button next to your active subscription
- Select ‘Manage’ [provider]-account
- Log in to your account with your provider
- Cancel multisim for Apple Watch
- Return to mobile network settings
- Tap the i button next to the subscription
- Select ‘Remove’ [provider]-subscription
It is important that you cancel your subscription first before clicking ‘Remove’. [provider]-subscription taps. Otherwise, the eSIM installation will be immediately erased from the Apple Watch, but not cancelled. This will cause a problem with your provider, which means you will have to contact them to cancel the subscription.
Are you unable to complete the above steps and activate eSIM on a new Apple Watch or iPhone? Please contact your provider and ask to cancel multisim. You can then follow the steps below.
Activate Apple Watch MultiSIM
After you have completed the above steps, you can install your new Apple Watch or iPhone. Once the installation is complete, you can reactivate multisim on your ‘old’ or new Apple Watch. In some cases, this can only be done 24 hours after cancellation.
- Open the Watch app on your iPhone
- Navigate to ‘My Watch’
- Select ‘Mobile network’
- Select ‘Configure mobile network’ and confirm this
- Log in to your provider
- Activate multisim for Apple Watch (follow the steps)
- Wait for the eSIM to be activated
Check connection
You will receive a notification from your carrier that the eSIM has been activated on your Apple Watch. You can then check the connection by opening the control panel on your Apple Watch. Check the cellular network icon to see if the control is white (connected, but not in use) or green (connected, using the cellular network). You can also check whether it is connected via Settings â–¸ Cellular.
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