The US judge has made a final decision in the ‘Flexgate’ case. This class action was brought against Apple by consumers for knowingly selling defective MacBook Pro laptops.
Update July 21, 2021:
The California court dropped the case. According to the judge, Apple was informed of possible screen problems early, but the problems only started after the warranty period had expired. In addition, the screen issues did not pose any security concerns. The judge therefore does not consider it necessary to take further steps against Apple.
The case was raised around the flexgate scandal. Under this name, the screen problems of MacBook Pros made in 2016 and 2017 came to be known. The affected laptops showed all sorts of screen problems due to a faulty cable behind the display.
Original reporting of April 1, 2021:
Judge: MacBook Pro 2017 screen problems were known
US judge Edward Davila has ruled in a lawsuit filed by a consumer group against Apple. The customers claim that the company was aware of ‘Flexgate’. Under this name, the screen problems of the MacBook Pros from 2016 and 2017 came to be known.
According to Judge Davila, Apple knew about these problems. The defects must have been noticed by Apple’s test people. This team is responsible for checking unannounced products to ensure quality.
“The court rules that Apple must have taken cognizance of the reported defects,” said Judge Davila. “I base this on the stress tests performed by Apple for the outcome of the affected laptops, and the flow of complaints from customers.”
Apple denies allegations
The case was brought by a group of aggrieved consumers. They believe that Apple has tried to cover up Flexgate by deleting posts on its forum.
Apple has defended itself in court by saying that the case was only brought last year, three to four years after the aforementioned MacBook Pro models were sold. It is also claimed that it is not true that all possible defects surface during product testing. The final verdict is expected shortly.
More about Flexgate
Flexgate represents the screen issues that some 2016 and 2017 MacBook Pros suffer from. These laptops show light spots, or flickers. The phenomenon was soon renamed Flexgate, because the problem lies with faulty cabling.
In mid-2019, Apple announced a repair program. Customers affected by Flexgate were able to repair their MacBook Pro for free. The company tackled the root of the problem by putting stronger cables in the 2018 release and newer models.
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