Access to the Play Store will become restricted and your mobile device must be certified to continue downloading apps. We give you the procedure to follow.
Google has strengthened its security policy and can now deny access to the Play Store application store for Android devices that have not been certified, for example some Chinese smartphones or those with modified OS (root). If you are in this category, you are likely to receive a message similar to the following:
To check if your smartphone is certified, launch the Play Store and tap on the menu (the three horizontal bars at the top), then on Settings. Scroll down and you will see the status in the section Device certification.
If your smartphone isn’t certified, here’s how to do it:
- Download and launch the Device ID app and write down the device information. Google Service Framework (GSF).
- Launch Chrome or another browser and sign in to your Google account, for example by going to mail.google.com. Then go to the page https://www.google.com/android/uncertified/. Enter the GSF information and tap on the button Save.
- To complete the operation, you must erase the data from the Play Store. For Android 6 and 7, go to Android settings, then to the section Applications to find the Google Play Store. Tap their name, then Storage. Finally tap on the button Erase data.
- For Android 8, go to the section Apps and notifications parameters, then Application Information. Tap on Google Play Store then Storage and Erase data.
- Restart your smartphone to validate the changes.