My OV chip card

‘My OV-chipkaart’ is a secure part of www.ov-chipkaart.nl. Holders of an OV chip card (can be requested on the OV website via ‘Buy a personal OV chip card’) can register for this.

With ‘My OV-chipkaart’ you can see at a glance which journeys have been made with the OV-Chipkaart card and how much money has been put on the card and debited again. You can also view and change your own card details, report theft or loss and compile an overview of travel expenses to be declared.

If you want to view the transaction overview via ‘My OV-chipkaart’, you must first activate this service. This is already possible when registering a ‘My OV-chipkaart’ account. You will automatically be asked if you want to request the online transaction overview. You can also do this at a later time via ‘My OV-chipkaart’.

Travels and costs incurred (the transactions) are only visible in the overview after the service has been activated. From that moment on, they are shown daily.

You can call up your transaction overview in the following way:

• surf to www.ov-chipkaart.nl
• Click on the top right My OV chip.
• click on login.
• Enter your username and password and click Login.
• click on View travel history.
• Tap your OV chip card under ‘Select card’.
• Scroll down to ‘Transactions’.

Here you can see your transactions from the last two weeks. The train and metro transactions can be viewed within thirty minutes of you travelling. Bus or tram transactions can be seen later and can take up to sixty days.

In the beginning it is difficult to understand the logic of the overview. When traveling by train, 20 euros will always be deducted from the balance at the time of check-in. That’s the entry fee. When traveling by bus, tram or metro, the entry fee is 4 euros. An amount will be added at check-out. That is the amount not traveled. The difference between these two amounts is the fare. This fare is also stated in the overview.

Just above the list of transactions, the option ‘Transactions last 2 weeks’ is automatically selected under ‘Period’. You can choose a month for which you want to see transactions. Do this like this:

• Under ‘Period’, click a calendar icon.
• Click on the month of your choice in the drop-down menu.
• Scroll down to view the transactions.

With the button ‘Create declaration overview’ you can print, save or create a declaration overview.

Can you declare part of your journeys by public transport? Then create a declaration overview with ‘My OV-reishistorie’. This online facility immediately adds up your travel expenses to be declared.

• Select your OV chip card as described above.
• At ‘Period’, choose the month for which you want to see transactions.
• By default, the ‘All transactions’ option is selected. Do you only want to see your travel transactions? Then click on All transactions > Travel transactions.
• Uncheck the transactions that you do not need in your declaration overview. You never have to tick check-in transactions.
• Click the button at the top right Create declaration overview to create your declaration overview.
• Here you will find the trips neatly together, complete with the fare and total price. click on Download PDF to make a pdf of the overview. click on Print > Print or OK to print it right away.

on www.ov-chipkaart.nl/faq you will find more information about the OV chip card and how it works.