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A new phone? You have not lost the apps. Make a backup and they will be on the new smartphone in no time.
Backup WhatsApp conversations
If you reset your phone to factory settings, delete WhatsApp or start using a new phone, your WhatsApp conversations will be lost. Do you want to have all apps and photos back? Put the backup you made in the re-downloaded app, and everything will be available again.
Backup on iPhone
WhatsApp uses online storage services to keep a backup. On the iPhone, that’s iCloud. If iCloud is turned on, the backup is saved automatically. By default, iCloud is on with iOS 11 or later. If you still want to make a backup now just to be sure, read the tip ‘Backing up Whatsapp conversations’.
Restore backup to iPhone
Restore the backup to a new iPhone or if the phone has been reset like this:
- Download WhatsApp from the App Store.
- Follow the instructions on how to access contacts and send messages.
- Tap on Agree & continue.
- Enter your phone number without the 0.
- Tap on Ready.
- You will automatically be notified about restoring chat history. Tap on Restore chat history.
- Tap on Next one.
- The app is being optimized. Type your name.
- Tap on Ready.
The remaining WhatsApp files will be restored. The app can be used as normal again.
Backup on Android device
Android phones require a Google account from the user. The WhatsApp backup is stored on this Google account. So it is important to use the same account when installing a new phone. The conversations in WhatsApp are automatically backed up daily. If you want to backup now, read the tip ‘Back up Whatsapp conversations’.
Restore backup on Android device
Restore the backup to a new Android phone or if WhatsApp has been deleted like this:
- Download WhatsApp from Play Store.
- Tap on Agree & continue.
- Tap on Get on.
- Tap on To allow.
- Tap again To allow.
- Enter your phone number without the 0.
- Tap on Next one.
- Tap on OK to verify your number.
- Tap on Get on.
- Tap on To allow.
- WhatsApp will send an SMS to your phone with a verification code. This is automatically accepted by the app. Tap on To recover.
- Tap on Next one.
- Type your name.
- Tap on Next one.
The remaining WhatsApp files will be restored. The app can be used as normal again.