The Microsoft Store is a handy download store where you will now find many apps and games that you use on your Windows computer. But what if the download button is not present or you cannot press that button? Then these solutions help.
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Before we tackle the settings of your computer, we first give a general tip. Check if there is an update available for the Microsoft Store or Windows itself. Is there an update? Then install it and restart the computer. If all is well, the button will be displayed again. If not, we will look further.
What may help is checking the clock settings. Right-click the clock in the Start bar and select Adjust date/time. Make sure the button below Set time automatically is on (the scroll bar must be on the right and colored). Do this too Set time zone automatically. Close the Microsoft Store for a while and then restart it. If all is well, the download button will appear again.
Sign in to Microsoft Store
To use the Microsoft Store, you must log in with your Microsoft account. If all goes well, you already are – after all, you need to be logged in to Windows. To view the store’s download button, you can log out once and log in again to the Store.
Open the Store and left click on your profile picture. Select sign out. Now sign in again by clicking on the empty profile picture and sign in with your Microsoft credentials.
If that doesn’t help either, you can try the troubleshooter. Open the Settings and go to Update and Security. Press Resolving problems (in the menu on the left) and select Additional troubleshooters in the window at the bottom right. Now scroll down and choose the option Windows Store apps from. Follow the instructions on the screen and check whether the problem has been solved.
We can also try to clear the cache. Open the Command Prompt by going to cmd to search. Select the top option with your right mouse button and choose Run as administrator. Type now WSReset.exe and press Enter. Now close the Command Prompt and open the Microsoft Store to see if the button has returned.
Finally, we can restart the Microsoft Store service. This is a background process to ensure that the download store is working properly. But if there is a problem with the service, then problems arise. Follow these steps to restart the service.
- Press Windows key + R on the To carry out– bring up window
- type services.msc and press Enter
- Find the Microsoft Store installation service in the alphabetical list
- Select that option with the right mouse button and press Stop
- Select it again and now press Start
- Restart the computer to see if the problem is solved
If these tips don’t help, you can still contact Microsoft customer service.
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