iPhone gets stuck or your iPad no longer responds? It can be quite frustrating. You can recognize a stalled iPhone by a stationary screen that freezes, buttons that no longer respond or the screen stays black.
It is also possible that the Apple logo remains on the screen and no longer wants to disappear. Fortunately, this usually does not mean the end of your beloved device. With a few simple actions you can often let your iPhone work again. We list some simple solutions for you to try if your iPhone no longer responds or your iPad no longer works.
App causes problems
Before you start trying radical solutions, it may be advisable to first check whether an application causes the problem. Sometimes it is possible that an app gets stuck on your iPhone or iPad and yields a stationary image. Often you can still close the application.
If you have an iPhone or iPad without a home button, wipe up from the bottom of the screen and pause to open the app voter. Do you have an iPhone or iPad with home button? Then press the home button twice in a row. Wipe up the stuck app to close it.
iPhone forced restart
Does your iPhone no longer respond? Then a restart is often the solution for many technical problems. In any case, it is advisable to restart your device regularly. In the event of problems you do this best forced. The steps below are suitable for an iPhone or iPad without a home button and with Face ID such as the iPhone X or newer.
- Press the volume up button and release immediately
- Press the volume down button and release immediately
- Then press the on/off button (side button) until the Apple logo appears
- Your iPhone is forced restart
Do you have an iPhone or iPad with home button? Then view our manual with regard to the forced restarting of Apple devices for the step -by -step plan and more explanation.
Ipad or iPhone Restore
If your iPad or iPhone is totally stuck and no longer responds to contact or buttons, and a forced restart does not help? Then the recovery of iPhone or iPad is often the last solution. Maybe you can still do this through the settings of the device. Go to: Settings â–¸ General â–¸ Set or adjust iPhone again â–¸ Set up again â–¸ Recover all settings.
If all the above does not help and the iPhone remains immobile, then it is wise to restore your iPhone via a computer. How do you read back in the highlighted article below.
Does your iPhone or iPad still get stuck or not respond even after a recovery? Then contact Apple Support or make an appointment at an Apple Store or recognized repairer. There may then be a hardware problem that requires specialist repair.