WhatsApp suddenly stops working, and you can no longer send messages? Thanks to the following three steps, you will be texting again in no time!
WhatsApp not working: 3 solutions
In the event of a malfunction, there’s little you can do but be patient, but in most cases the problem lies elsewhere. WhatsApp not working? Then first check the following possible solutions.
1. Check whether WhatsApp has a malfunction
Before you start moving mountains with work, it is important to make sure that you are the only one for whom WhatsApp is not working. To do this, go to the website of AlleStoringen. The high number of outages will quickly tell you whether the chat service is down or not.
2. Check your internet connection
WhatsApp still not working, but you seem to be the only one? Then the problem probably lies with the internet connection. If the signal is weak, you cannot send and receive messages, and apps hang. This is visible by the clock sign that remains next to your messages. The message is only sent as soon as you see a check mark, and the recipient has received the app with two check marks.
Disconnect your Wi-Fi or mobile data connection and pair your smartphone again to check if the problem has been resolved. Is there another WiFi network nearby? Then connect to this. If you can now send messages, your router is probably the problem. Restart the box by unplugging it for a while and then plugging it back in.
Are you just unable to send WhatsApp messages via mobile data? Then check whether you accidentally passed over your internet bundle. Log in to someone else’s phone at your provider’s customer portal to view your recent usage, or use a computer with an internet connection.
3. Restart and update
Sometimes it can still help to restart your iPhone. In addition, make sure you always use the latest version of WhatsApp installed, and no updates are available. If the above solutions do not help, it is time to delete your network settings. This will forget all saved options for mobile and Wi-Fi networks:
- Open the Settings app on your iPhone;
- Tap on ‘General’ and go to ‘Reset’;
- Choose ‘Restore network settings’ and confirm your choice.
More about WhatsApp
Anyone can send an app, but did you know that WhatsApp has a lot of unknown functions? For example, you can secure WhatsApp with Face ID or Touch ID, so that your messages remain private.
In addition, WhatsApp regularly releases updates that contain new useful functions. For example, the company recently announced that WhatsApp will soon receive animated stickers.
Soon it will also be possible to use the popular communication service on your iPad. A subsequent update ensures that WhatsApp works on multiple devices.
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