Disturbed video calls undermine sympathy and trust

Disturbed video calls undermine sympathy and trust

The quality of a video call can influence our opinion of the other person. © MTStock Studio/ iStock

Be it job interviews, court hearings or health consultations: video calls have developed into an alternative to personal conversations in many areas. But digital meetings also pose risks, a study shows. Frequent technical disruptions such as sound and picture interruptions cause us to unconsciously gain a more negative impression of the person we are talking to. This can be serious

Read more with BDW+

Now 1 month FREE test
and access to all BDW+ articles
receive!

Secure offer

Already a digital subscriber?
Register here»

Recent Articles

Related Stories