Ransomware is becoming increasingly common; it is an internet blackmail method that uses malware. Windows computers are especially vulnerable to this, but Macs have also had problems in the past.
Ransomware is a type of malware that blocks access to a computer or its data and then demands money from the user to remove the block. Fortunately, macOS offers good protection against these attacks, and malicious software on iOS and iPadOS reportedly has no chance. Despite this, images appear on the Internet showing that an iPhone or iPad has been blocked, and with a ‘ransom’ demand. Also have victims approached us for solutions.
Ransomware on the iPhone?
It may happen that your iPhone or iPad suddenly shows a message on the lock screen. For example, this could be: “This device is locked. Unlock $50. Write to e-mail: helpappledevice@gmail.com”. Panic sets in, but you can still use your iDevice.
As mentioned earlier, it is almost impossible to install a virus or the like on your iDevice, at least when you use the official software provided by Apple. If your iDevice has a jailbreak, this is at your own risk. But what’s going on?
iCloud and Apple Account hacked
If you see the above or a similar message appear on the lock screen of your iPhone or iPad, something is wrong with your iCloud. A hacker has hacked your Apple account, which allows the culprit to use ‘Find my iPhone’. With this service it is possible to put the iPhone or iPad in ‘Lost mode’. This mode allows you to display a message on the screen and that is exactly what the hacker did.
The malicious person tries to defraud your money in this way. When you unlock your iPhone or iPad with your passcode, you will find that you can use it normally again and the message will be gone. This is because Lost Mode is disabled.
Fix issue with two-step verification
If you have the above in mind, it is recommended as quickly as possible change the password of your Apple Account (iCloud) via this page from Apple. This means the hackers no longer have access to your account.
After that, we recommend enabling two-factor authentication for your Apple account. With this verification you must log in as usual with your username and password, but also with a special code. The login procedure is expanded with a unique code that is sent to your telephone number or trusted Apple devices. This allows a hacker to try to log in, but cannot proceed further because only you have the code you sent. You can read more information about two-step verification here.
Is your Mac or PC blocked by ransomware? Then be sure to check out the website nomoreransom where you can find solutions and keys to unlock your files or computer again.