Suzuki UK has recently launched a brilliant plan. If you crash with your Suzuki in the UK, or if it’s stolen, Suzuki UK will then take care of the entire process for you. The British importer claims to be the first in the motorcycle industry.
Suzuki UK has launched a unique new motorcycle accident after-care program in the UK, a completely free service to all customers, regardless of machine age, aimed at making the aftermath of an accident or theft as smooth and painless as possible. to make.
The program provides riders with a single point of contact and manages everything from insurance contacts and engine repair to repair at an authorized Suzuki dealer using only genuine Suzuki parts.
The service is a first in the motorcycle industry, according to the British importer, with the aim of taking the stress out of what is a stressful situation. Suzuki UK wants to show its commitment to customers well beyond the moment of purchase.
Without registration, any Suzuki owner involved in an accident, regardless of their insurer, can take advantage of the service by calling Suzuki First, a dedicated call center available 24 hours a day. From there, the entire claim process, recovery and repair is handled on behalf of the owner. Suzuki First will also be there if the bike is stolen.
“We’re proud of our level of after-sales care at Suzuki, and I think our customers will agree that we’re putting a lot of effort into things like our Suzuki Service Promise and our Vintage Parts Program.”
“Now we are thrilled to further demonstrate our commitment to Suzuki owners with the Suzuki Accident Aftercare program. Sometimes accidents happen and we know how stressful it is to manage the consequences, arrange recovery and do business with insurance companies.”
“We aim to make this process as simple as possible by handling everything on behalf of the owner. Not only that, by managing the process we can ensure that their Suzuki is repaired to the highest possible standard, using genuine Suzuki parts and by fully trained and experienced Suzuki technicians. And best of all, it’s completely free, there’s no cost to the owner. All they have to do is call Suzuki First and we’ll take it from there.”
We think it’s a brilliant plan that should be followed. Soon also in the Netherlands and Belgium?
– Thanks for information from Motorfreaks.