KPN customers also watch TV via an app on their tablet or smartphone. How exactly does that app work?
Watching TV on a tablet or smartphone
People with a television subscription with KPN can also watch television on a tablet or smartphone. This is possible with the KPN Interactive TV app. By the way, the app only works in the European Union and with an internet connection. The app also works with Google’s Chromecast. Via that device you send the programs to a connected television. Handy for televisions in the house without a connection to the KPN television box. For example, a smart TV in a holiday home.
- KPN Interactive TV – iPads and iPhones
- KPN Interactive TV – Android devices
Features of the app
KPN customers watch live television via a television guide. Programs can also be viewed up to seven days after broadcast. They are available in the app from 15 minutes after the broadcast. Depending on the subscription, people can record broadcasts.
login
Are you at home and is the tablet or telephone connected to the KPN internet? Then no further login is necessary. When you are away from home or via another internet connection, you must log in with the e-mail address and password of the KPN account:
- Launch the app KPN iTV.
- Tap on login.
- Tap on E-mail address and type your email address.
- Tap on password and enter the password.
- Tap on login.
- Go through the explanation about the app. Tap twice Next one and then on Finished.
- The app wants to give TV tips and needs data for that. We do not share this data and tap No rather not. Would you like personal tips? Then tap I agree.
Homepage
The home page of the app opens. It contains suggestions in all kinds of categories, such as ‘Movies’, ‘Series’, ‘Sports’ and ‘Educational’.
- Tap one of the options.
- Tap a suggestion to learn more, play it, or record it if possible.
You can watch live television via the ‘Watch TV’ button. We will discuss this in the next paragraph. ‘TV Guide’ shows the programming of channels. At ‘Profile’ you will find information about the account.
Watching television
When watching live television, users view programs that are currently on display via the app:
- On the home page, tap Watch TV.
- An overview of programs appears. Each program has its own block. This contains a picture of the program, its name, start time and duration. Tap a program for more information.
- Tap on Watch now to watch the program.
- The program starts. Tap the cross to close the program and return to the overview. Can’t you see the cross? Then tap on the window where the program can be seen.
- Do you want to go back to the home page? Tap the cross at the top.
Using TV Guide
The interactive television guide provides a handy overview of the programs on the channels. You start a programme, watch a previous broadcast or schedule a recording.
- On the home page, tap TV Guide.
- By default, today’s programs are shown and NPO channels are the first to be shown. Tap on Today to select another day. The guide can go back one week and six days ahead.
- Tap the desired day.
- Swipe the screen to see more channels.
- Want to watch previous broadcasts? Swipe the screen for the relevant channel to an earlier moment.
- Under the title it says ‘Look back’. If you tap this, you will see information about the program and the ‘Watch Now’ play button.
- The programs that are broadcast have the text ‘Live’. Tap it to see more information or to play the program.
- You can also tap the programs that will be broadcast later. Below the title is a ‘Remember me’ or ‘Record’ button. That depends on the subscription.
- Tap the cross to close the program information.
- You see the television guide again. Tap the cross in the top right to return to the home page.
Program search
Looking for a specific program?
- For an iPhone/iPad, tap the magnifying glass icon at the top right. On an Android device, tap . at the bottom To search.
- At the top, tap Search a title or station.
- Type the name of the program.
- Tap on Search (iPhone/iPad) or on the magnifying glass (Android).
- Any hits will appear below the search bar. Tap it to watch the broadcast or to record the program if your subscription allows it.
- Tap the cross at the top if nothing is found or to return to a previous screen.