With the switch from iDeal to Wero, the chance of scams is greater than ever. Beware of these five common methods of fraud!
iDeal becomes Wero
Making online payments will soon change, because iDeal will disappear and make way for Wero. Wero is a new European payment platform based on iDeal. The arrival of Wero should make digital payments safer and faster, but it also increases the risk of fraud. Therefore, beware of these five dangerous scams used by criminals when switching from iDeal to Wero!
1. Activating Wero is not necessary
There are currently many emails and messages going around with misinformation about Wero. Criminals are spreading messages claiming that you need to activate Wero. It is important to know that you as a user don’t have to do anything for the switch from iDeal to Wero. So you don’t have to create a new account and it is not necessary to activate Wero. This transition happens automatically and you don’t have to do anything for it.
2. Never log in to unknown websites
Have you received an email or message about the switch to Wero? Then check carefully who the sender of the message is. There is a good chance that you are dealing with a scam if you are referred to an unknown website. It is never necessary to log in on a website that provides information about the transition from iDeal to Wero, so do not do that to avoid scams and keep your login details safe. If in doubt, delete the message and do not click on links to unknown web pages.

3. Don’t install a new app
In the near future, iDeal will make way for Wero, but it will have no consequences for the applications you use. Payments are still made via your bank’s application, so you do not have to install a new app on your smartphone or tablet. Wero does not have a separate application, but it is a well-known way for scammers to claim this when switching from iDeal. So pay attention, because it is never need a Wero app to install. These fake applications are dangerous and likely contain malware, so do not install them.
4. Be careful with customer service
Not only are there dangerous emails and messages about iDeal and Wero going around, criminals are also putting together fake websites. These web pages pretend to provide information about the switch from iDeal to Wero, but are in reality used for scams. For example, are you looking for customer service to inform you about Wero? Then be careful, because there is a real chance that you will end up on a fake page. Therefore, only contact your bank through the official channels, such as the bank’s app or website.

5. Keep your information private
The rule of thumb to avoid scams when switching from iDeal to Wero is simple: keep all your information private. As users, you do not have to do anything to switch to Wero, so do not enter important information such as your name, bank details or passwords. Keep this information private and do not share it with anyone, even if requested in an email. Your bank does not need any new information for the transition to Wero, so you never have to enter it. Criminals make it seem that way, but in practice they try to steal data to get into your accounts.
More about iDeal and Wero
So major changes are coming, but as a user you will hardly notice the differences between iDeal and Wero. Criminals try to take advantage of the situation, while you don’t have to do anything at all to transition to Wero. Therefore, never share important information, do not install new Wero (or iDeal) apps on your smartphone and delete strange messages and emails. This way you prevent yourself from becoming a victim of scams when switching from iDeal to Wero.
Have you clicked on an unknown or strange email? Then check carefully whether any strange debits appear on your bank account. If this is the case, please contact your bank, they can help you with next steps. iDeal will not disappear completely until 2027, which makes it important to be careful with messages, emails and advertisements about Wero in the coming months. Would you like to stay informed about the switch to Wero? Then sign up for our daily or weekly newsletter!

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