When going into a reliability survey, it’s always the usual suspects that end up at the bottom: Tesla, Alfa Romeo and Land Rover, with Jaguar and Lancia just slightly above. As usual, at the top we find the Japanese and Korean brands. In fact, the first European brand is only in tenth place!
The Belgian website Test Aankoop surveyed drivers in Belgium, France, Italy, Portugal and Spain about their car. What problems have there been, but also: how satisfied are you with your car? The website received feedback on more than 60,000 cars. As is so often the case, Lexus proves to be the most reliable brand, with only 6 percent of drivers having to return to the garage due to a defect within the warranty period. Subaru and Toyota are in second and third place.
Tesla is unreliable, but does have satisfied customers
European brands – even the expensive German ones – are doing relatively poorly. The top nine is occupied by Japanese and Korean manufacturers, only in tenth place is the first European: Seat, closely followed by Dacia and Skoda. At the bottom of the list, Land Rover, Alfa Romeo and especially Tesla are not doing well. To our great surprise, Tesla owners are nevertheless very satisfied. Maybe they take if early adopters all teething problems for granted.
Brand – reliability – satisfaction
- Lexus – 95 – 89
- Subaru – 93 – 87
- Toyota – 91 – 86
- Mitsubishi – 89 – 83
- Kia – 89 – 84
- Suzuki – 89 – 83
- Hyundai – 87 – 83
- Honda – 87 – 87
- Mazda – 85 – 87
- Seat – 85 – 83
- Dacia – 85 – 81
- Skoda – 84 – 84
- Nissan – 82 – 81
- DS – 82 – 81
- Volkswagen – 82 – 83
- Smart – 82 – 82
- Peugeot – 82 – 81
- Mercedes – 82 – 85
- BMW 82 – 85
- Mini – 82 – 85
- Ford – 80 – 82
- Citroen – 80 – 80
- Volvo – 80 – 86
- Ssangyong – 80 – 81
- Porsche 76 – 92
- Opel – 76 – 79
- Fiat – 76 – 77
- Jeep – 72 – 81
- Lancia – 68 – 77
- Chevrolet – 68 – 76
- Jaguar – 68 – 87
- Land Rover – 64 – 82
- Alfa Romeo 64 – 84
- Tesla – 60 – 91