It’s an annoying situation where computer users all have to deal with me at one time: a mouse that does not work. But what exactly can you do about that? Sometimes the solution is easily found and sometimes it is not necessarily the mouse itself.
There you are. While you’re at work, the mouse suddenly refuses to work. And otherwise it sometimes happens when you just come back from vacation – or worse: the break. But what do you do in those cases? Well, first of all check if the mouse is still getting power. Do you have a wireless mouse? Then you check the batteries. Are they still in good condition or do they need to be replaced? If you’re using a wired version, check whether the cable is still properly connected to the USB port. Wireless mouse users who use a USB adapter can also do the same.
My mouse refuses, now what?
Don’t make the mouse link via cable or usb adapter? Then there is a good chance that there is something wrong with the bluetooth connection. It could be that the connection has been lost, for example. Then go to your computer’s bluetooth settings and pair the mouse again. How that works exactly differs per mouse. But the manual of the device describes how to put it into pairing mode. If there is no button for this, then you have a version that requires an adapter.
Sometimes the problem doesn’t have to be with the mouse. It is also possible that the USB port is playing tricks. Remove the adapter or USB connection from the USB port and plug in another cable. For example, that of a keyboard or external hard drive. Do those devices not work? Then the problem is with the port and not with the mouse. This does not mean that you have to go to a repair shop right away. It is possible that there is some dust or dirt in the port, which you can easily remove. For example with a cotton swab and some alcohol or by blowing well.
It can also do no harm to check the drivers. Your mouse uses its own drivers, which may have been removed or no longer up-to-date. To check the drivers for Windows, open it start menu and type you Device Manager in. Press Enter and find the option Mice and other pointing devices on. Press the left arrow and select your mouse with the right mouse button (or with the appropriate buttons on the keyboard if your mouse stops working at all). Update the appropriate drivers or download them manually from the manufacturer’s website.
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