SNS internet banking

Internet banking at SNS is part of ‘My SNS’, a personal online banking environment on the SNS website. For internet banking you need a so-called digipas. The digipas is a device that you log in to with a five-digit PIN code of your own design. During internet banking you occasionally have to log in to the digipas and enter a code. A new series of numbers will then appear on the digipas, which you must enter on the web page on which you are using internet banking. Do you have an account with SNS Bank, but no digipas? Please contact the SNS Customer Service.

Do you have a new digipas? This is only usable after activation via an activation code. The digipas and the activation code will be sent to you separately by post. Read on the page ‘Activate Digipass‘ from SNS customer service how to activate the digipas.

Tip: for people with a visual or motor impairment there is a speaking digipas or digipas with larger keys.

You can log in to ‘My SNS’ in three ways: with the digipas, via the SNS Mobile Banking app and with a so-called digicode. The digicode consists of a username and password. This allows you to quickly log in to internet banking, but then only view your transaction overview and exchange money within your own accounts. Therefore, we will not discuss this login method further in this article. Read more about the digicode.

Log in with the digipas as follows:

• Go to the SNS Bank website: www.snsbank.nl. (Always check whether the website is secure. You can read how to do this in the tip ‘Recognize a secure website’. If this is not the case, please contact SNS Bank.)
• Click on the top right login.
• click on Digipass.
• Click in the ‘Serial number digipas’ field and type the number on the back of your digipas. Note: without the dashes and spaces.
• click on login.
• Switch on the digipas by holding down the arrow to the right of the 0 for a while.
• Enter your PIN code on the digipas.
• On the web page you will see six large numbers in a purple area. Enter these numbers on the digipas. Note that this number sequence always starts with a 0.
• Immediately after you have pressed the last digit, a new series of digits appears on the screen of the digipas. Click in the ‘Answer’ field and type the numbers on the digipas.
• Finally click Login.

Log in with the SNS Mobile Banking app as follows:

• Go to the SNS Bank website: www.snsbank.nl. (Always check whether the website is secure. You can read how to do that in the tip ‘Recognize a safe website‘. If this is not the case, please contact SNS Bank.)
• Click on the top right login.
• click on QR code.
• Open the SNS Mobile Banking app on your mobile device, but do not log in yet.
• Tap the QR code icon at the top right.
• Point the camera at the computer screen.
• Finally, log in to the app.

My SNS opens in the browser.

After logging in, you will be taken to the ‘My overview’ page. Here you see from top to bottom:

• messages from the SNS customer service;
• the current balance on your accounts;
• the latest credits and debits;

There are a few options per account for the current balance of your accounts. Click on the arrow to the right of the balance of an account to directly choose:

• New transfer;
• view credits and debits;
• view account details.
  

We are now going to view the overview of all credits and debits for a specific account.

• On the ‘My overview’ page, click on the name of an account. For example Private account.
• Above the list of credits and debits you will see a selection box under ‘Show’. Click on this.
  
• Indicate for which period you want to see the overview. Click on a period, for example credits and debits in the past three months.
• The overview of the credits and statements in the period you selected appears. Click at the bottom of the page Next one to go further back in time.

These are some other handy options in the overview of all credits and debits per account:

• Of Search you can search for details, such as offset account, in the selected period.
• Of print/PDF print it on paper or as a PDF.
• Of Download get the data to your PC. This can be done in various file formats, for example as an Excel document.

Now we will actually do internet banking via your personal page. To transfer money from a checking account to someone else’s account, proceed as follows:

• Click in the left menu Overwrite.
• Are you transferring money to an account outside Europe? Then click on the tab Rest World. We will continue with a transfer within Europe.
• Click on Payment reference if you have a giro collection form with payment reference that you want to pay.
• Select a different payment account after ‘From account’.
• Click in the field behind ‘Amount’ and type the amount. Make sure you put cents in the box after the decimal point!
• Click in the field behind ‘To account’ and type the IBAN (account number) of the recipient.
• Click in the field behind ‘In the name of’ and enter the recipient’s first and last name.
  Tip: By checking Save the data of […] on in address book you can immediately select the address you enter from a list in the future via the button directory.
• Click in the field behind ‘Description’ and type the description. For example, an invoice number or the reason for the transfer. Have you previously opted for ‘Payment reference’? Then type the payment reference instead of the description.
• Behind ‘Frequency’ you have the option to make the payment automatically more often, for example monthly. Click on one-off and make your choice. Read the accompanying explanation that appears.
• Don’t make the transfer today, but on another date? Click on the calendar behind ‘Date’ and choose the desired date.
• Once all data has been entered, you have two options:
  • click on Save, new transfer to enter another payment order after this payment order.
  • click on Save to mailing list to execute the payment order. We click on this option.
• You are now in the control screen of the transfers that are ready. By clicking on the arrow to the right of a created transfer you can adjust or delete the order if necessary.
  
• Check the date of the transfer (or before Booking date when all transfers are in order).
• click on Check & Send.
• Now confirm the shipping order using the Digipas. Follow the instructions on the screen. You use the Digipas in the same way as when logging in.
• Finally click Send.

The order has been sent and you can see again which payment order(s) you have made.

In the left menu of ‘My SNS’ there are a few more parts that we would like to explain:

• Scheduled transfers
  Here are the transfers that are scheduled for a date in the future.
• Collection overview
  If you do not agree with a direct debit, have it reversed from this place (within two months).
• Deposit and Withdraw
  If you also have a savings account with SNS Bank, deposit or withdraw money into the account here.
• Institutions
  Adjust the internet banking environment and other personal settings here. For example, give your accounts your own names, so that they are easier for you to recognize than a number.

When you are done with internet banking, it is wise to log out. Click on the button at the top right Log out.

On the SNS Bank website you will find more information about internet banking. This page also contains a demonstration video showing how internet banking at SNS Bank works.