These are the most and least reliable cars in the Netherlands

Every year the Consumers’ Association conducts a survey among the members of its so-called Autopanel, with which it tries to map out the reliability of car brands and models. Incidentally, not only members are approached, car owners are also called upon to complete the survey via social media. The analysis of the results offers interesting insights. For example, not Toyota or Lexus, as you might expect, are the most reliable car brands, but Suzuki. With a score of 8.5, Suzuki is in first place, knocking compatriot Mitsubishi off the throne, which was labeled the most reliable car brand by the Consumers’ Association last year.

Yet there is also plenty of reason for Mitsubishi to celebrate. The Mitsubishi ASX, which was sold in our country between 2007 and 2022, can call itself the most reliable car in our country with a score of 9.3. According to the results of the survey, one percent of Mitsubishi’s ASXs in the Netherlands refused service. In addition, Mitsubishi is brand-wide again high in the reliability rankings this year. The brand is behind Suzuki in second place with an almost comparable score of 8.4. Toyota is in fourth place and must tolerate Subaru in third place. The fifth position is shared by Honda, Mazda and BMW. This makes BMW the highest ranked non-Japanese brand in the list.

Important information about the test results: the survey was specifically about passenger cars built from 2012. The Consumers’ Association asked how many times owners had bad luck with their car in the past year. A repair that could wait counts for 20 percent, one for which the car has to go to the garage immediately for 35 percent and breakdowns where the car could no longer drive had a weighting factor of 45 percent.

Least reliable cars in the Netherlands (as of 2012)

Curious about how specific models scored? Click here for the complete list of models and their marks. The Renault (Grand) Scénic that was delivered between 2012 and 2015 returned home with the worst score: a 1. The Mégane (2012-2016) also scored particularly badly with a score of 2.2, the same applies to cars such as the Skoda Fabia (2007-2014, score 3.7) and the Peugeot 208 (until 2019, score 4.6) and the Renault Zoe (score 4.3). The Citroën (Grand) C4 Picasso (until 2018) also scored particularly poorly with a 3.8. The previous generation Volkswagen Polo before the facelift also scored not very well with a 4.5.

Most reliable cars in the Netherlands (as of 2012)

Fortunately, there are also plenty of models that score much better.

Furthermore, the results do not show how many kilometers the models have been driven. We therefore find a relatively large number of models with high marks that – possibly – are popular with relatively older age groups and therefore cover fewer kilometres. So a solid grain of salt is in order.