Working with a wireless keyboard is heavenly, except when problems arise. It’s nice that all those threads are out of place; but when such a keyboard does not work properly, it is also worth little. You can do this if your wireless keyboard fails.
One of the most obvious solutions is to rule out hardware problems. If you have the option to use the keyboard on another computer or laptop, you can check that there is nothing wrong with the keyboard. Does it not work on that other PC? Then something is wrong.
Also check immediately whether the batteries are full and whether there are batteries in them – someone else may have taken those AA batteries out… Fill in missing batteries, charge other batteries and check if everything is running again.
It may also help to connect the wireless receiver to a different port on your Windows computer or laptop. Many wireless keyboards require such a receiver. If the receiver does not work on port one and does on port two, then there is something wrong with your USB port. And then unfortunately you have another problem that you need to solve.
If the receiver doesn’t work there either, then the problem could also be there — and then it’s not necessarily your keyboard.
Also read: This is how you solve all kinds of keyboard problems
Connectivity issues for the wireless keyboard
Now that we’ve looked at the hardware issues, let’s look at the connectivity or wireless connection issues. Does your keyboard work with bluetooth? Then check whether your computer has bluetooth and whether the connection is turned on.
Other wireless devices nearby may also be causing connectivity issues. So keep your smartphone, wireless mouse and wireless printer away from the keyboard for a while and check whether the problems persist.
Finally, it may help to check if keyboard drivers are available. You can check this in three ways. Sometimes a keyboard comes with a program that needs to be installed. You can use that program to check whether there are any updates, which you can then install immediately.
You can also go to the manufacturer’s website and check for optional updates. If not, a bonus tip: just contact customer service.
Windows update
The last option you have is to check if Windows might have an update for you. In some cases, the Windows Update brings a fix for common problems when it turns out that another update is breaking the connection to the keyboard (or any component for that matter).
To do this, open Start and type Windows Update in. Select the top option. Within the new window you will see that you can search for updates. If there is an update, you can also install it with the push of a button.
If all solutions do not work, then it may be time for a new keyboard. View here which wireless keyboards Bol.com has on offer.
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