The Association of Business Drivers has presented awards for the best lease companies in the Netherlands. The overall title for major leasing companies goes to ALD Automotive.
Based on a satisfaction survey, winners in different categories are announced. 5,321 lease drivers gave their opinion, but private lease drivers and fleet managers also made themselves heard. ALD Automotive has been named the best major leasing company and will bear that title next year. ALD Automotive was rated with an 8.2 on average. Alphabet Nederland is in second place, followed by Athlon. Friesland Lease has been awarded the best medium-sized lease company with an 8.4. Alphabet Nederland was also named best private leasing company.
Among the fleet managers, Arval is the big winner, with an 8.7. Athlon is in second place and Alphabet Nederland is in third place. It is striking that the average scores this year are very high across all companies. Lease drivers give an average of 8, private lease drivers and fleet managers even give an average of 8,5. “Lease drivers as well as fleet managers and private lease drivers are more satisfied than last year and this is also reflected in the NPS scores. It is good to see that in a difficult year like 2020 drivers and fleet managers appreciate their lease companies, ”said VZR chairman Jan van Delft.
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