Mail in Windows 10

The Mail app starts out ‘bare’, meaning no email addresses. Add them yourself, following the directions in this article. Once that’s done, you can send and receive messages. Open the Mail app:

• click on Start.
• click on Mail.
• Click on To work.

You will immediately be given the option to add an email account.

Tip: make the app as large as possible. Click in the top right corner on the button with the square, to the left of the cross. The window is maximized. This way you have a good overview of all parts.

If you mail via Gmail or Outlook.com (formerly Hotmail), you probably do so via the browser. However, you can also use the Mail program for this. Below we explain how to add your webmail.

Add Outlook.com address:

• click on Institutions or the gear icon > Manage accounts.
• click on Add Account.
• click on Outlook.com for Hotmail, Live.com, or Outlook.com addresses.
• Mail may recognize accounts that have been used on your computer before. Click on one of these accounts or under ‘Use another account’ click Microsoft account.
• click on Get on.
• Click in the text field that says ‘Email address, phone number or Skype name’.
• Enter your email address.
• click on Next one,
• Type your password in the text field that reads ‘Password’.
• click on To register.
• click on Ready. If necessary, click on Next one.

Add Gmail address:

• click on Institutions or the gear icon > Manage accounts.
• click on Add Account.
• click on google for Gmail addresses.
• Enter your Gmail address under ‘Email address or phone number’.
• click on Next one.
• Type your password under ‘Enter your password’.
• click on Next one.
• An overview explains which data Mail uses from you. click on To allow to go further.
• click on Ready.

Tip: are you logged in to the computer with an email address? Then you can just click that address to add it to the Mail app. Then click Ready and the address has been added to the app.

If you use an email address from your provider, you can add the address to the Mail app and manage the corresponding emails. Before adding your provider’s email account to Mail, have the information below ready. This information can be requested from your provider.

1. The email address provided to you by your provider.
2. The username provided to you by your provider (sometimes this is your email address, but not always).
3. The password that goes with it.
4. The address of the server handling the incoming mail.
5. The address of the server that handles outgoing mail.

Add mail account:

• click on Add Account.
• click on Other account.
• Enter your email address.
• Click in the field below ‘Send messages with this name’. Type your name.
• Click in the field below ‘Password’ and type your password.
• click on To register.

Doesn’t it work?
If you can’t sign in, try the following:

• Click several times on Again until you see the ‘Advanced’ option.
• Click on this.
• Grab the information you looked up in preparation and type your account name.
• Type the server of the incoming email.
• Under ‘Account type’, choose POP3 or IMAP4. You can only choose IMAP if your provider also supports IMAP. With IMAP, the e-mails are visible in the program, but in principle the e-mail also remains on the provider’s server. With POP, the mail is removed from the server and is only stored in your Mail program.
• Enter your username.
• Type the outgoing e-mail server.
• click on To register.
• click on Ready.

You can now get started with e-mail: sending and receiving messages. Click on the home screen for the first time You can now get started. You will then go to your account. Next time, Mail will automatically go to the Inbox.

• Click on the top left new e-mail.
• A window for composing a new email opens on the right. Click behind ‘To’ and enter the recipient’s email address.
• click on Subject and type a subject.
• Under ‘Subject’, click in the message field and type your message.
• It is possible to send a file, such as a photo or a Word document, with a message. Click on Insert > Files or Pictures. Click on the file > To open.
• When you’re done, click on the top right Send.

In the video below we show you how to send a message with an attachment.

Your emails are in the Inbox. The messages are sorted by added mail account. If you have added multiple accounts, there will be multiple mailboxes. You will see the inbox of the account that you click on under the heading ‘Accounts’. The active account can be recognized by a bright blue frame or a white vertical bar. This way you know which inbox you see.

• On the left is also the heading ‘Folders’. Below that are a number of folders. The first folder is called ‘Inbox’. This contains the incoming e-mails. The number after ‘Inbox’ indicates the number of unread emails.
• Click on an email to view it in the right column.

Above the email are several options:

• With ‘Reply’ you can reply to e-mail. If you click To answer click, a section will appear on the right where you can type a message and send the e-mail as usual.
• With ‘Reply to all’ you reply to an e-mail to all persons involved in the mail exchange. If you click Answer all click, a section will appear on the right where you can type a message and send the e-mail as usual.
• Forward an e-mail with ‘Forward’. If you click Forward click, the right part changes. Enter one or more addresses at ‘To’, type an accompanying message under the subject line and then click Send.

To keep an overview of your mail, it is useful to delete unnecessary e-mails. You can delete emails in two ways:

• As soon as you hover over the emails in the middle column, several icons will appear behind the email. Click the trash can icon.
• You can also delete an email by opening it and then clicking the button at the top right Actions to click. You can recognize this by the icon of the three dots. Then click remove.

When you delete email messages, they are moved to the Recycle Bin. Here’s how to get back to your deleted emails:

• If necessary, click in the left column under ‘Folders’ on More.
• click on Garbage can or Deleted items (this may vary per account).